Privacy Policy
Last updated: April 1, 2026
1. Information We Collect
We collect personal information you provide when using our services, including name, email, phone number, address, Aadhaar number, PAN number, and financial information necessary for gold loan and transaction processing.
2. How We Use Your Information
Your information is used to process gold loans, verify identity (KYC), provide gold testing and storage services, communicate service updates, and comply with regulatory requirements.
3. Data Security
We employ 256-bit AES encryption, secure data centers, and regular security audits. Our information security management system is ISO 27001:2022 certified.
4. Data Sharing
We do not sell your personal information. Data may be shared with regulatory authorities as required by law, insurance partners for vault coverage, and verified service providers under strict data protection agreements.
5. Your Rights
You have the right to access, correct, or delete your personal data. You may also withdraw consent for non-essential data processing at any time by contacting our Data Protection Officer.
6. Cookies
We use essential cookies for platform functionality and analytics cookies to improve our services. You can manage cookie preferences through your browser settings.
7. Contact
For privacy-related inquiries, contact our Data Protection Officer at info@ekamfi.in or call +91 99592 81152.