Start to Finish in One Working Day
Most pre-auction buyback cases close end-to-end within eight working hours. Here's how the day unfolds.
First Contact
You call or submit an enquiry. A specialist responds within 30 minutes during business hours.
Document Review
Auction notice and pledge receipt reviewed. Eligibility confirmed in writing.
Indicative Quote
An indicative buyback range is shared based on declared weight, purity, and current market rate.
Branch Appointment
Convenient time slot scheduled at the nearest EKAM branch — or our team coordinates a secure pickup.
Witnessed Valuation
Multi-method testing, calibrated weighing, and live-rate price lock — all completed in your presence.
Settlement Initiated
Demand draft or RTGS dispatched directly to the holding institution against your dues.
Clearance Collected
No-dues acknowledgement and original pledge receipt collected on your behalf.
Surplus Transferred
Remaining balance credited to your bank account or paid by demand draft. Process complete.